App / Slots
Your by999 account is where your wallet balance, deposit history and lobby access all live — open the login page, enter your registered email or phone number, and you are back inside in a few steps. Access depends on local law and eligible regions.
When you open the by999 login page, you will see two fields — your registered phone number or email address, and your password. Fill both in exactly as you set them up and press the sign-in button. If this is your first visit on a new device, the account may prompt you to confirm your identity using a code sent to the phone number on record. Once confirmed, you land on your account home, where your wallet balance and recent transaction list are visible straight away. The lobby navigation sits at the bottom of the screen on mobile, so switching between game rooms and your account wallet takes one tap. We keep the login screen light and fast — no unnecessary steps between you and your account. If you have not yet created an account, the registration link sits directly below the login form. Check the fields and on-screen instructions shown during sign-in; they carry the most current verification requirements for your account.
Use the phone number or email address you registered with. The field accepts both formats — whichever you used when creating the account is the one that works here.
On a new device, a short identity check may appear. Follow the on-screen step shown in your account — the instructions reflect current verification settings rather than a fixed workflow.
Your account wallet balance and the last few transactions are shown on the home screen right after login. No extra navigation needed to check your current balance.
If the sign-in form returns an error you cannot resolve, the support link is accessible from the login page itself — no need to be inside the account first.
After logging in, your account wallet shows the deposit and withdrawal options configured for Bangladesh. Upay and Bank Transfer are the verified rails available here. To fund your account, navigate to the deposit section inside your wallet, choose your preferred method, follow the amount and reference fields shown on screen, and confirm the transfer from your end. Your transaction record updates inside the account once the transfer is processed — check the history tab if you need to verify a specific deposit. Bank Transfer requires you to use the reference number shown in the deposit form so your payment is matched correctly to your account. Keep that reference visible when you initiate the transfer from your bank app.
Select Upay in the deposit section of your account wallet. The screen shows the receiving details and the reference number. Complete the transfer from your Upay app using those exact details.
Choose Bank Transfer, note the account number and mandatory reference code shown in the form, then initiate the transfer from your bank. The reference ensures your deposit is matched to your account without delay.
Every deposit and withdrawal is logged in the history tab of your account wallet. Check it after any transaction to confirm the status — pending, completed or flagged for review.
Running through four quick points before you open the login form saves time and avoids unnecessary error screens. Make sure the domain in your browser address bar reads by999 — this is the address we publish and the only one where your account credentials are valid. If you arrive via a link that shows a different domain, do not enter your password there. Beyond the domain, you need access to the phone number or email on your account, your current password, and the identity details you submitted at registration in case an account check is triggered.
Confirm the browser address bar shows by999 before entering any credentials. Logging in on a mismatched domain puts your account at risk — always navigate directly to the published address.
Have the phone number or email address linked to your account ready. If a confirmation step appears, access to that contact point is needed to complete the sign-in process.
Your account password is case-sensitive. If you have changed it recently, use the updated version. Three failed attempts in a row may trigger an account hold — take care entering it.
If an identity check runs during login on a new device, having the details you submitted at registration available will help you clear the step quickly using the on-screen prompts.
If you cannot sign in, the first step is the forgot-password link on the login screen. Select it, enter the phone number or email on your account, and follow the instructions delivered to that contact. The recovery form on screen will guide you through creating a new password — read each field label carefully because the requirements shown there apply to your specific account state. For account holds that the self-service flow cannot clear — such as a locked account following multiple failed login attempts — the published support route is the right path. Access the support link from the login page or from the by999 home page footer; do not share your password with anyone who contacts you externally claiming to be support. Once you are back in, check your wallet balance and transaction history to confirm the account state before making any deposits.
Found directly on the login screen. Enter your registered phone or email and follow the on-screen recovery steps to set a new password without contacting support.
If multiple failed login attempts have placed a hold on the account, the self-service flow may direct you to support. Use the support link on the login page — not an external contact.
Recovery steps are sent to the phone number or email registered to your account. If you no longer have access to that contact point, reach support through the published channel on the site.
After regaining access, open the wallet and history tab to review recent transactions. This confirms the account is in the expected state before you continue using it.
If the login form, recovery flow or wallet access is not working as expected, by999 publishes support routes on the site that do not require you to be signed in first. Use only the channels shown on by999 — do not use external links or contacts that claim to represent the brand.
A support link is accessible directly from the login screen. Use it if an error on the form cannot be resolved through the self-service steps — no account access is needed to reach it.
The by999 footer carries the published support and help links. This is the correct route for account-state questions, wallet discrepancies and recovery requests that go beyond the self-service flow.
Once you are signed in, the account area also carries a contact or help link. Use this for wallet queries, transaction status checks or any post-login access issue.
The steps below are things you can verify independently without relying on external claims about the platform. Use them as a practical check every time you sign in, especially on a device you have not used before.
Before entering your password, confirm the address bar shows by999. The published domain is the only place your credentials are valid. A mismatched URL is a clear signal to stop and close the tab.
The privacy policy and terms of use are linked in the by999 footer. Reading them tells you how account data is handled and what conditions apply to wallet use — no need to take anyone's word for it.
Keep your login credentials private. Do not share your password via chat, email or phone — published support routes will never ask for it. Change your password if you suspect it has been seen by someone else.
Use only support contacts published on by999. Any external message, social-media account or third-party contact claiming to be by999 support is not a verified channel — ignore and report it.
These cover the account-access questions we see most often. If your situation is not listed, use the support link on the login page or footer.
Either works. Use whichever one you provided when creating your account. The login field accepts both formats, so enter the one that matches your registration details and pair it with your current password.
Select the forgot-password link on the login screen, enter your registered phone number or email, and follow the steps shown. A recovery message will be sent to that contact. Read each field label in the form — the instructions reflect your account's current state.
First, double-check that the domain in your browser reads by999. Then re-enter your credentials carefully — passwords are case-sensitive. If the error continues after two careful attempts, use the support link on the login page rather than trying repeatedly.
Yes. The login page works in your mobile browser without any app download. Open by999 in your phone browser, tap the login link and sign in. The lobby and wallet navigation are designed for mobile screens.
When the account detects a sign-in from a device it has not seen before, an identity check may run. Follow the on-screen instructions shown at that point — they use the contact details on your account to confirm it is you.
Your wallet balance and transaction history are on the account home screen right after login. The deposit section, where you can add funds via Upay or Bank Transfer, is also inside the wallet area — no separate navigation needed.